Skip to content

Help Centre / Start here

Set up your profile

Profile photo and cover sizes, the About details you can add, and how to edit them later.

About 5 minutes to read

The short version

How to create your profile on Ceylon Chat1Sign upName, email, password,date of birth2Verify email6-digit code,valid 10 minutes3Profile picture720 × 720px square,up to 8 MB4Cover photo1200 × 400px,landscape5Add your detailsBio, work, hometown,interests6You're readyPost, add friends,join groups
From signing up to a finished profile — six steps, about five minutes.

Open your profile

  1. 1Tap My Profile in the left-hand menu (or the More button, then My Profile, on a phone).
  2. 2Tap Edit profile. The page turns into a form.
  3. 3Fill in what you want people to see — every field is optional except your name.
  4. 4Tap Save. Your profile updates straight away.

Add your profile picture

  1. 1On your profile, tap the round photo area at the top left.
  2. 2Choose a picture from your phone or computer.
  3. 3The cropper opens. Drag and pinch (or scroll) until your face fills the circle.
  4. 4Tap Save. The picture is uploaded and appears everywhere you post or comment.

Profile picture — what to aim for

Best size
720 × 720 pixels or larger, square
Shape shown
A circle, so keep faces in the middle
File types
JPG, PNG, WEBP or GIF
Maximum file size
8 MB
What we do to it
Crop to a square, shrink anything bigger than 2048 pixels, and strip hidden data such as the location your camera recorded

Add your cover photo

  1. 1Tap the wide banner area at the top of your profile.
  2. 2Pick a landscape photo — something wide rather than tall.
  3. 3Position it in the cropper and tap Save.

Cover photo — what to aim for

Best size
1200 × 400 pixels, landscape
File types and size
JPG, PNG, WEBP or GIF, up to 8 MB
Tip
Keep anything important near the middle. On narrow phone screens the sides get trimmed.
If your picture is smaller than the recommended size, the cropper warns you before you save. A small picture will still work, it will just look soft on big screens.

Fill in your details

Everything below is optional. Add as little or as much as you like — you can change or clear any of it later.

Display name
The name shown on your posts
Bio
A line or two about you
Nickname
What friends actually call you
Work and education
Your occupation, and schools or universities
Where you are
Current location and hometown
Personal
Birthday, relationship status, family members, life events, interests
Contact
Phone number and website — only add these if you are happy for members to see them
Account type
Personal or Business. Business adds a business name and description to your profile.

Who has looked at your profile

Your own profile shows a Profile viewers card listing the most recent 30 members who opened it, how many times each one visited, and when they last looked. Only you can see this card. There is no way to browse someone's profile invisibly, so assume they can see that you visited too.

Common questions

Can I change my username?

Not at the moment. Your username was created from your email address when you joined. Your display name is the one people actually read, and you can change that whenever you like.

Why does my photo look different after uploading?

Large pictures are shrunk to fit within 2048 pixels and saved again to keep the site fast. Photos of people almost never show a difference; very detailed graphics sometimes do.

Does my photo keep the location it was taken in?

No. Hidden camera data, including GPS location, is removed from every picture you upload.

Did this not solve it?

Try Troubleshooting, or email support@ceylonchat.com with your username and a screenshot.