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Help Centre / Sharing

Notifications

What Ceylon Chat tells you about, where to find it, and how to turn things off.

About 3 minutes to read

Where notifications live

Notifications is in the main menu on a computer and in the bottom bar on a phone, where it is labelled Alerts. A red number on it means you have something unread. The page lists everything newest first, and you can switch between All and Unread.

  1. 1Open Notifications from the menu (Alerts at the bottom of the screen on a phone).
  2. 2Tap any notification to open the thing it is about — the post, the message, the profile.
  3. 3Tapping it also marks it as read. Mark all read clears the lot in one go.

What you get notified about

New messages
When someone sends you a direct message. Several messages in a row from the same person are collapsed into one notification.
New followers
When someone follows you, or asks to follow you if your account is private.
Mentions
When someone writes @your-username in a post or a comment.
Comments
When someone replies to one of your posts.
Reactions
When someone likes one of your posts.
Friend requests
Requests you receive, and acceptances of requests you sent.
Photo tags
When someone tags you in a photo.
Points
Points you earn, including referral bonuses.
Ad decisions
When your ad account or one of your ads is approved or rejected. These always come through.

Turn notifications off

  1. 1Go to Settings.
  2. 2Find the Notifications section.
  3. 3Switch off anything you do not want. Each one saves on its own — there is no Save button.
Decisions on your own ad account always reach you, whatever your settings say — you need to know whether your ad was approved.

Common questions

Do I get emails or phone alerts?

Not yet. Notifications are inside Ceylon Chat only. Email and push notifications are planned.

How often does the number update?

About once a minute while you have the site open, and every time you move to a new page.

How far back does the list go?

The most recent 30 notifications.

Did this not solve it?

Try Troubleshooting, or email support@ceylonchat.com with your username and a screenshot.